Chief Product Owner

Vancouver, British Columbia, Canada

Manage deployment communications across Asia Pacific geography. Drive New Media strategy and adoption in AP. Play operational role in IT and non-IT related projects.Key accomplishments:• Managed AP project office for IBM's $1.75 billion divesture of its PC division to Lenovo.Established and managed deployment communication process for the geography’s 5 regions and 17 countries. Drove changes that helped increase percentage of AP employees satisfied with IT information and communication from 60%% to 77%%.• Formulated Japan intranet and Web 2.0 strategy. Drove threefold increase in adoption levels of social media in IBM Japan through communication campaign, consulting activities, and enablement sessions for Japan’s top 60 executives.• Wrote and produced video series to drive adoption of Lotus Connections, which went viral, and was used at Lotus events, by business partners, and for training.• Established deployment communication process for the geography’s 5 regions and 17 countries.

Consultant | Writer-Director

Vancouver, Los Angeles, Singapore, Kuala Lumpur

Provide consulting services in the areas of custom IT solutions, process improvement, and media production for clients such as SCB, IBM, Fairtrade, S&P, FoodX, and AgUnity. Key accomplishments: • Designed, managed the development of, and deployed new terminal planning tools to manage SCB’s $100M+ annual Market Data spend. Worked with back office to improve Marker Data management processes. • Drove transformation as a member of IBM's Agile Academy. In this role, wrote & directed mock documentary on Agile practices that went viral inside the firewall, won a Brandon Hall silver medal, and became a key component of IBM's external Agile transformation offering. • Developed extensive set of enablement materials on cloud, AI, big data, and analytics solutions for IBM's Cloud & Cognitive Patterns, winner of a Brandon Hall gold medal. • Developed information architecture & content strategy for IBM's Leadership Academy and led the development of dozens of smaller learning solutions. • Established back-office processes and systems for a Singapore-based start-up.

Founder, Director Operations

Vancouver, British Columbia, Canada

Set up and manage back office. Product Owner for client learning and media projects. Key accomplishments: • Supported the growth of the business to 6.4M USD annual revenue. • Product owner for 500K custom learning platform designed for IBM's Communications team, winner of a Brandon Hall gold medal. • Team lead for the development of sustainability hub for a consortium of companies in the fashion industry led by the London College of Fashion. • Developed model for the pricing of IBM bid for multi-million dollar learning solution.