Carlos Pierre
San Francisco, United States
Sr. Director, Financial Products at ProducePay | Sr. Director, Financial Products @ ProducePay
Summary
Carlos Pierre is a passionate and accomplished leader with a proven track record in driving growth and creating meaningful impact. With over 20 years of experience in diverse industries, including technology, microfinance, and banking, Carlos has specialized in developing and executing on non-standard solutions that can scale.
Sr. Director, Financial Products
ProducePay
1 Jun 2023 - Present
3yrs 2mos
San Francisco Bay Area
Salesforce
1mo
Sr. Director
1 Aug 2022 - 30 Jun 2023
1mo
San Francisco, California, United States
-Managed >60% of all .Org customers. Led 7 person team to increase internal productivity and customer experience through self-service and automation. Freeing up more than >10 Account Executive headcount with minimal revenue impact. -Developed & implemented self-service solution and achieved >40% penetration for online deals. -Reduced customer application processing times by >95% by implementing new system automation.
Director, Strategy & Business Operations - Salesforce.org
1 Feb 2020 - 31 Aug 2022
1mo
San Francisco, California, United States
-Managed Salesforce.org’s productivity efforts following the merger with Salesforce.com. Created a 40 point improvement in issues per deal despite a 10% increase in deals. -Led the revamp of Salesforce.org’s discount and donation program. Developed roadmap to align multiple disparate teams culminating in a new application process, the first expansion of new products to the donation program in 20 years, and Salesforce.com’s public recommitment to the program.
Director, Strategic Initiatives
Kiva.org
1 Jan 2012 - 29 Feb 2020
8yrs 1mo
San Francisco Bay Area
Work cross-functionally to create new products that pushed the Kiva model: expanding beyond micro-finance institutions partners so that 40% of partners are now non-MFIs (e.g.universities, agricultural coops, impact investment funds, accelerators & social enterprises), loans 250x larger than the average Kiva loan that fundraise 10x faster, and a direct lending program (more than 60 SME loans in 29 countries).
Show all 5 experiences
Similar People
Discover professionals with a similar profile — sign in to view.