Braden Johnstone
Fresno, United States
SVP, Customer Success at Voxpopme
Summary
15+ years of experience in market research, customer success, and strategy with a passion for people and delighting customers. As SVP of Customer Success at Voxpopme, Braden is focused on driving value for customers for of one of the industries most exciting technologies. Specialities: customer development, professional development, systems automation, service, product support, strategy
SVP, Customer Success
Voxpopme
1 Sept 2018 - Present
7yrs 11mos
FocusVision
1mo
SVP, Services and Support
1 Apr 2016 - 30 Apr 2018
1mo
Managed global service and support for FocusVision's complete suite of quantitative and qualitative offerings. Emphasis was on operational integrations, scalable growth, customer experience, and system automations.
VP, Client Services
1 Jan 2015 - 30 Apr 2016
1mo
Responsible for driving business growth through new and existing customers across all organizational channels and service offerings.
Decipher, Inc
1mo
VP, Client Services
1 Jan 2012 - 31 Jan 2015
1mo
Responsible for driving business growth through new and existing customers across all organizational channels and service offerings.
Account Executive
1 Apr 2007 - 31 Jan 2012
1mo
As and Account Executive I lead a team of managers that supported and grew many of the organizations most strategic relationships.
Account Manager
1 Jun 2003 - 30 Apr 2007
1mo
Being part of Decipher's early day's I had the privilege of being exposed to many aspects of the market research industry. At times my responsibilities included programming (with more than 100 project in my tenure), data processing (tabs via SPSS and Wincorss), questionnaire design, analytics, sample management, report writing, and more.
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