Chief Product and Technology Officer

Cleveland, Ohio

CHAMPtitles is a blockchain technology company focused on unlocking business growth and making government more efficient through paperless and digital solutions. Led the company from seed-round of 3 employees, pre-revenue, to Series B with over 50 team members and revenue generating SaaS product company. Created a patented Proof of Claim, Proof of Validation, and Proof of Attestation consensus algorithms that eliminates the need for paper, wet signatures, and notary for titled asset transfers (US Patent# 11,223,474). Designed, architected, built, and launched a new Digital Title & Registration Suite (DTRS) SaaS product to digitizing vehicle title, registration, and electronic liens for State’s Vehicle Titling Administrators, Dealers, and Lenders. • Develop and execute the company's technology and product strategy. • Establish the technology and product roadmap aligning to the business objectives. • Oversee the development and management of product design, product pricing, and go to market strategies. • Lead a team of engineers, designers, and product managers to ensure that the DTRS product meets customer needs and delivering value to the business. • Manage the technology budget to ensure that the company is making cost-effective decisions that drive margins and EBITDA. • Assess emerging technologies and industry trends. • Build partnerships and collaborations with external partners and vendors.

Chief Technology Officer

Cleveland, Ohio

Responsible for the overall product technology strategy and delivery. Leading a global technology workforce to drive technology innovation, continuous improvement, and improve speed-to-market velocity. Shifting the team to an agile and continuous integration methodology and drive automation to unlock time-to-value for our clients. Responsible for transforming, while support legacy systems, to deliver a market leading end-to-end Marketing SaaS platform backed by powerful analytic capability that helps our clients manage their marketing budgets, execute their marketing programs, and measure their marketing effectiveness. Responsible for building a marketing intelligence big data program to help our clients maximize their ROI on their marketing campaigns. Responsible for increasing company valuation by leveraging open source frameworks to productize the SaaS platform that deliver value to both our clients and our shareholders.

VP of Digital, Store Technologies, and Customer Analytics

Akron, Ohio

Served as the head of digital, Omni-channel, and customer analytics technology function with responsibilities for both the strategy and execution. The focus was to shift from a channel-base customer experience to a customer centric experience regardless of touchpoint while ensuring brand consistently across social, customer care, store, online, and marketing touchpoints. • Established the strategies and funding approvals from the exec management team and board of directors to support the digital, customer analytics, and clienteling programs. • Successfully launched the digital, customer analytics, and clienteling programs that directly impacted growth of online sales. • Successfully launched the customer analytics capability that integrated multiple retail brands, across lines of business, and products & services to create a single and consolidated view of the customer. The customer analytics capability powered the in-store clienteling system, customer care systems, and online ecommerce systems. • Led the $300m North America Ecommerce Business (Zales, Pagoda, Jared, Kay, and PeoplesJewellers) • Managed and improved the 3,500 North America Retail Store Technologies, specifically modernizing the POS system, launching new clienteling and instore tablet selling system, and improving the store network. • Oversaw digital marketing, campaign management, and recommendation capabilities.